Retry Log: what failed and why
Check the Retry Log to see which catalog videos TikTok rejected, and why.
In this tutorial, you'll open the Retry Log, filter by Business Center, catalog, and status, and learn how to read each rejection reason. By the end, you'll know how to fix and reprocess without redoing the whole upload.
The video shows each step inside the app. The same walkthrough is written out below.
Step by step
Step 1 · Open the Retry Log
In the sidebar, click 'Retry Log'
Step 2 · The numbers at the top
Campaigns, total videos, approved, in review, rejected, retrying, and final
Step 3 · Filter by BC, catalog, campaign, and status
Choose the BC and the catalog, filter by campaign and status. 'Refresh' checks TikTok again
Step 4 · Read each item
Each video shows status, SKU, attempt, the rejection reason, and the retry log
Prefer an in-app guide?
Open Tutorial in the BeepMi sidebar: it walks you through each step on your own screen.